Picsmentor Help Center
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Help Center for Participants and Learners

Help Center for Participants and Learners

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15 articles in this collection
Written by Elena and Muriel Devémy
How to start / What is Picsmentor?

What is Picsmentor? How does it work?

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Written by Muriel Devémy
Updated over a week ago

What is a Picsmentor experience?

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Written by Elena
Updated over a week ago
Your Profile

Do I need to create an account to be able to book an experience?

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Written by Elena
Updated over a week ago
Bookings

How to book an experience?

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Written by Elena
Updated over a week ago

When am I going to be charged for a booking I did?

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Written by Elena
Updated over a week ago

What is the difference between an Instant Booking and a Booking Request?

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Written by Elena
Updated over a week ago

How are the service fees calculated?

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Written by Elena
Updated over a week ago

How can I keep track of my bookings?

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Written by Elena
Updated over a week ago

Can I cancel a booking?

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Written by Elena
Updated over a week ago

Cancellation Policy

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Written by Elena
Updated over a week ago

What happens if the mentor cancels a booking?

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Written by Elena
Updated over a week ago

What happens if the mentor declines a booking request?

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Written by Elena
Updated over a week ago

What happens if I can’t find any experience where I want?

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Written by Elena
Updated over a week ago
Mentors

How can I get in touch with a mentor?

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Written by Elena
Updated over a week ago

Where can I find the information related to my mentor (bio, other experiences…)?

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Written by Elena
Updated over a week ago
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