Help Center for Participants and Learners

What is Picsmentor? How does it work?

Written by Muriel Devémy
Updated over a week ago

What is a Picsmentor experience?

Written by Elena
Updated over a week ago

Do I need to create an account to be able to book an experience?

Written by Elena
Updated over a week ago

How to book an experience?

Written by Elena
Updated over a week ago

When am I going to be charged for a booking I did?

Written by Elena
Updated over a week ago

What is the difference between an Instant Booking and a Booking Request?

Written by Elena
Updated over a week ago

How are the service fees calculated?

Written by Elena
Updated over a week ago

How can I keep track of my bookings?

Written by Elena
Updated over a week ago

Can I cancel a booking?

Written by Elena
Updated over a week ago

Cancellation Policy

Written by Elena
Updated over a week ago

What happens if the mentor cancels a booking?

Written by Elena
Updated over a week ago

What happens if the mentor declines a booking request?

Written by Elena
Updated over a week ago

What happens if I can’t find any experience where I want?

Written by Elena
Updated over a week ago

How can I get in touch with a mentor?

Written by Elena
Updated over a week ago

Where can I find the information related to my mentor (bio, other experiences…)?

Written by Elena
Updated over a week ago