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Help Center for Participants and Learners
Help Center for Participants and Learners
15 articles in this collection
Written by
Elena
and
Muriel Devémy
How to start / What is Picsmentor?
What is Picsmentor? How does it work?
Written by
Muriel Devémy
Updated over a week ago
What is a Picsmentor experience?
Written by
Elena
Updated over a week ago
Your Profile
Do I need to create an account to be able to book an experience?
Written by
Elena
Updated over a week ago
Bookings
How to book an experience?
Written by
Elena
Updated over a week ago
When am I going to be charged for a booking I did?
Written by
Elena
Updated over a week ago
What is the difference between an Instant Booking and a Booking Request?
Written by
Elena
Updated over a week ago
How are the service fees calculated?
Written by
Elena
Updated over a week ago
How can I keep track of my bookings?
Written by
Elena
Updated over a week ago
Can I cancel a booking?
Written by
Elena
Updated over a week ago
Cancellation Policy
Written by
Elena
Updated over a week ago
What happens if the mentor cancels a booking?
Written by
Elena
Updated over a week ago
What happens if the mentor declines a booking request?
Written by
Elena
Updated over a week ago
What happens if I can’t find any experience where I want?
Written by
Elena
Updated over a week ago
Mentors
How can I get in touch with a mentor?
Written by
Elena
Updated over a week ago
Where can I find the information related to my mentor (bio, other experiences…)?
Written by
Elena
Updated over a week ago